Version 1.0 — effective when published, 13 September 2026.
Richard Willingham, trading as Kyron BCP, of 1 Silverdale Drive, Herne Bay, CT6 7BW, United Kingdom ("we", "us"). Contact: info@kyronbcp.com.
Kyron helps you develop and maintain your own continuity arrangements. It does not certify compliance or guarantee that a plan will succeed. You are responsible for checking, approving, implementing, exercising and maintaining your plan. The liability section contains important limitations for business customers. Read and save the full licence before purchase and activation. If acting for an organisation, you must have authority to accept on its behalf.
These terms govern the software licence granted by us. For purchases identified at checkout as sold through Onelink using Stripe Managed Payments, the merchant of record identified in that checkout supplies the sale and payment service under its buyer terms. Richard Willingham, trading as Kyron BCP, provides and licenses the software and remains responsible for the software obligations set out here. Payment, tax and transaction-support arrangements are described in the checkout and receipt; they do not remove mandatory rights. Your order identifies the seller and the edition, price and licence allowance. Neither these terms nor the checkout terms remove mandatory rights. If you do not agree before purchase, do not purchase. If the licence supplied differs materially from that presented before purchase, contact the seller for an appropriate resolution; first activation is not a means of imposing undisclosed restrictions after payment.
Individuals and organisations may purchase Kyron. A personal purchaser may use the standard licence for their own planning; an organisational purchaser may use it for that one organisation's internal planning. Buying as an individual does not itself determine whether you are a consumer: that depends on the purpose of the transaction and applicable law. The business-only liability provisions do not apply to consumers. Availability in a country remains subject to applicable law and the checkout offer.
Subject to payment and these terms, we grant the purchaser a non-exclusive licence to use the purchased major version within the organisation, user and device allowances stated in the order. The ordinary business edition is for the purchasing organisation's own planning. Preparing plans commercially for third-party clients requires an edition or written permission expressly allowing that use. Do not share activation keys outside the licensed allowance, resell, sublicense or distribute the software. Backup copies and a permitted device transfer are allowed within the licence allowance. Do not circumvent licence controls or reverse-engineer the software except where applicable law permits it despite this restriction.
The software is licensed, not sold. You retain ownership of your own information and original plan content. You may edit, export, print and share your plan outputs for the uses allowed by your licence, including with staff, responders, advisers and auditors. An authorised consultant may supply those outputs to its clients. Output ownership does not transfer rights in the app or third-party publications. We acquire no ownership of your plan merely because you use Kyron.
The one-off licence allows continued use of the purchased major version, subject to these terms; it is not a subscription. It does not promise perpetual compatibility with future operating systems, indefinite support, online services or future major versions. Software assistance is available by email at info@kyronbcp.com for installation, licence retrieval and reproducible software defects. This does not include writing, reviewing, certifying or exercising your plan, incident response or consultancy. We do not promise a particular response time. Any additional support or update commitment and supported systems are stated in the purchase offer; mandatory rights remain unaffected. Optional paid upgrades require a separate purchase; changes to the website do not turn an existing licence into a subscription.
An internet connection is needed to purchase and download Kyron and retrieve your licence. The desktop app checks the signed licence on your computer; activation, reopening the app and removing the local licence do not send your licence or plan contents to a server. Keep your purchase reference and licence securely so you can reinstall the purchased edition. Removing a local licence does not revoke other copies or expand the purchasing organisation’s licence allowance. We will use reasonable efforts to help with legitimate activation problems. Statutory remedies are unaffected.
Kyron is a tool for organising business continuity information and decisions. References to ISO standards, BCI Good Practice Guidelines and other guidance describe the sources informing the workflow; they do not constitute certification, accreditation, endorsement, an audit or a guarantee of conformity. Neither use of Kyron nor completion of any field, score, checklist, bow tie or exported plan establishes that an organisation, management system or plan complies with any standard, law, regulatory requirement or contract. Compliance may require arrangements, evidence and independent assessment beyond anything recorded in Kyron. Source editions are identified in the product; references are not a promise to incorporate every subsequent revision.
Your organisation retains responsibility for the content, approval, implementation and use of its plans. Appoint competent people to check inputs, assumptions, risk assessments, priorities, recovery objectives, dependencies, contact details, proposed controls and resources. Confirm local legal, regulatory, contractual and sector requirements and obtain suitably qualified advice where needed. Do not treat examples, suggested wording, the planning helper or automated checks as verified facts or a complete assessment.
Before relying on a plan, assess its suitability for the actual organisation; obtain appropriate management approval; make the necessary people, facilities, funding and supplier arrangements available; train those with assigned roles; and exercise and test the arrangements against credible disruption scenarios. Record shortcomings, assign improvements and retest. Review the plan after material changes, incidents and exercises and at appropriate intervals. A completed document is not evidence that its arrangements will work.
Maintain secure backups and accessible response instructions independent of the device running Kyron. During an incident, use competent judgement and applicable emergency instructions. Kyron does not monitor events, dispatch assistance or make operational decisions and is not a safety-critical control system.
Disruptions involve circumstances outside the software's control. We do not promise uninterrupted operations, avoidance of loss, achievement of recovery targets or successful performance of a plan. To the extent permitted by applicable law, we are not responsible for loss to the extent caused by inaccurate or incomplete user information, unsuitable user decisions, failure to implement, resource, test or maintain arrangements, or reliance on an unverified output. This does not exclude responsibility for our own breach or defective software where that responsibility cannot lawfully be excluded. The liability provisions below must be read with this section.
We will supply the software as described in the accepted offer and with reasonable care and skill to the extent applicable. Report reproducible defects promptly with enough information to investigate, excluding confidential plan information unless it is needed and a suitable sharing method has been agreed. We do not warrant that software is completely free of errors. No general disclaimer in these terms overrides an express contractual commitment or a mandatory digital-content remedy.
Plans are stored locally in the current desktop edition. Secure devices, limit access to authorised people, maintain backups and test restoration. Do not use the app as your sole copy of an operational plan. You are responsible for having appropriate permissions to include personal or confidential information. Any support or activation processing is explained in a separate privacy notice. The current helper uses built-in guidance; it does not independently investigate or validate your circumstances. Third-party dependencies may affect activation and compatibility, but their involvement does not remove our obligations under applicable law.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability or statutory right that cannot lawfully be excluded or limited.
For business customers only, and subject to the preceding paragraph and any applicable requirement of reasonableness: we exclude liability for indirect or consequential loss and for loss of profit, revenue, anticipated savings, business opportunity or goodwill arising out of the relevant supply. Our aggregate liability arising from the relevant software licence, whether in contract, tort (including negligence), misrepresentation or otherwise, is limited to the greater of the amount paid for that licence and £1,000. Related claims are treated together; this is not a separate limit for each incident.
If you are a consumer, the business exclusions and cap above do not apply. We remain responsible for reasonably foreseeable loss caused by our breach or failure to use reasonable care and skill, and for remedies required by applicable consumer law. You should take reasonable steps to avoid or reduce losses, including keeping backups, without losing rights the law gives you.
If you are a UK consumer, you normally have 14 days from entering the contract to cancel a digital-content purchase. If you expressly request supply during that period and acknowledge that you lose that cancellation right when supply begins, that right ends when supply begins. We must confirm that consent and acknowledgement with your contract confirmation. Accepting these terms alone does not waive cancellation rights. Rights concerning faulty or misdescribed software remain, and mandatory rights in other countries are preserved.
To exercise an available cancellation right, send a clear statement to info@kyronbcp.com or the postal address above, identifying your name, order reference and purchase date. You may use this wording, but do not have to: "I give notice that I cancel my contract for Kyron, ordered on [date], order reference [reference]. Name: [name]. Address: [address]. Date: [date]." Add your signature only if sending the notice on paper. Do not send card numbers or licence keys. Refunds required by law will be made within the applicable deadline and normally using the original payment method, without a refund administration fee.
Before purchase, the checkout must state the price, product description, system requirements, delivery arrangements, support terms and applicable cancellation rights. Providing a download or activating the software does not, by itself, waive a cancellation right. Unless the seller has lawfully obtained and confirmed the required express consent and acknowledgement, an applicable cancellation right remains available after download. Faulty or misdescribed digital content remains subject to applicable remedies. There is no blanket "no refunds" term. Contact info@kyronbcp.com for software assistance and use the seller's order-support route for payment or refund requests. Any additional commercial refund policy must be stated before purchase and cannot reduce statutory rights.
We may terminate a licence for a material breach after giving written notice describing the breach and at least 30 days to remedy it where it can be remedied. Deliberate unauthorised distribution or fraudulent use may justify immediate termination to the extent lawful. A good-faith complaint or exercise of a statutory right is not a breach. On valid termination, stop using and remove unauthorised copies of the software; you retain your rights in your own information and previously exported plan content. Any refund or remedy required by law remains available.
The version accepted for your purchase governs that licence. Website updates do not retrospectively amend it; a material change to an existing licence requires a lawful basis and any agreement required by law. Save a copy of the licence and purchase description. These terms and the accepted order describe the software licence; nothing excludes liability for fraud, invalidly excludes misrepresentation, or removes binding pre-contract statements or statutory rights.
Contact us first to seek a practical resolution. Subject to mandatory law, English law governs the licence and business disputes are subject to the courts of England and Wales. Consumers retain mandatory protections and rights to bring proceedings in any court available under applicable law, including protections in their country of habitual residence where applicable. Invalid provisions are severable only to the extent lawful; the remainder continues where it can do so fairly.